Lifetime Warranty with selected TallyGenicom Laser Printers!
We are so confident in the quality and reliability of our professional laser printer range, we're offering a lifetime warranty*
By registering and agreeing to adhere to the terms and conditions your standard two year onsite warranty will be extended to the *service life of your printer or 5 years, whichever comes first.
* The service life of the printers are: 9035: 1m pages 9045: 1m pages 9050: 2m pages 8026: 600k pages 8124: 300k pages
Free labour and materials to repair the equipment during the service life of the printer or 5 years whichever comes first.
Travel expenses are included in the extended warranty charge providing the location of the equipment is within the UK Mainland or Eire.
The target response time to service a call is 3 business days. (Upgrade to next business day also available - see t&cs.)
During the warranty period the user is expected to change consumables and *maintenance parts at the specified intervals.
*The periodic maintenance does not require the use of tools such as a screwdriver. For those users in the lifetime warranty programme who do not want to get technically involved with the printer TallyGenicom offers a maintenance service visit, price on request.
Please take some time to read, complete and submit the registration form to us. If you require any assistance in completing this form, then please contact 0800 652 4557.
Your warranty cannot be processed without completing and submitting the registration form. By doing so you are also agreeing to the terms and conditions of this warranty.
Getting onsite support
Our field service call controllers are available to receive your call Monday to Friday, between the hours of 9:00 am and 5:00 pm, excluding bank holidays and public holidays.
Field service call control telephone: 0870 873 1522 or log your call online by clicking here
Having the following information available when you call us will help us in assisting you.
Printer Model.
Printer Serial Number.
Accurate description of the fault.
Fault analysis
All field service fault calls are analysed by our experienced engineers at the time the call is made or shortly afterwards. Our experience shows that many problems can be resolved over the telephone.
TallyGenicom is the only printer company worldwide that offers a full range of ultra-reliable business and industrial computer printers, printing solutions, printer supplies, printer parts and service. Technologies include mono and colour laser printers, thermal printers, line printers, dot matrix printers and mobile printers.