Multi Vendor Support
TallyGenicom offers a true multi vendor support service for most printer manufacturers including Brother, Compaq, Fujitsu, Genicom, HP, IBM, Lexmark, Oki, Printronix, QMS Minolta, Samsung and Xerox. 

Knowledge and Experience
Our knowledge and experience on TallyGenicom products is second to none. Our staff are TallyGenicom trained and are experienced in dealing with all TallyGenicom products. Only our engineers have the experience and knowledge of the very latest TallyGenicom technology to provide the best after sales care for your product.

Call Control
Our Call Controllers will handle your call from start to finish and are trained to provide total satisfaction and are able to quote you pricing for fixed price repairs and for maintenance contracts.

Onsite Service

• On site warranty. Next business day response for Line and Colour Laser Printers
• Extended three year warranty option for new printers
• On site maintenance contracts that are flexible and will meet your requirements
• Response options of either next business day or three business days
• Repairs carried out by TallyGenicom engineers 
• Non contract and non warranty calls also undertaken
• Email: service@tallygenicom.co.uk

• Print head fixed price repairs
• Guaranteed 100% repair yield for most print heads
• Six month warranty 
• Print head repairs for other manufacturers' printers 
• PCB fixed price repairs 
• Whole unit fixed price repairs 
• Fastrak repair option with a lead time of five business days or less 
• Email: repairs@tallygenicom.co.uk  

TallyGenicom Support Packs - 1 Year

When mission critical printers fail, the effect on a business can be damaging, so by taking out reduced rate TallyGenicom Maintenance Cover today you can help reduce the effects of downtime on your business and at the same time reduce the cost of ownership of your TallyGenicom printer.

• The TallyGenicom Maintenance Cover offers an extremely high level of cover:
• No limit to the number of claims under the cover
• All labour, travel and parts are covered
• Target next business day response
• TallyGenicom warranty is the only cover offered and approved by TallyGenicom in the UK

TallyGenicom Maintenance covers all factory fitted mechanical and electronic components except:

• Consumables, covers, replacement or worn out hammerbanks, fuser units, maintenance kits and the fitting of or faults arising from improper use. 

Your TallyGenicom Maintenance Cover also includes:

• Access to Technical Support for assistance with the operation and application of your TallyGenicom printer
• Free of charge firmware upgrades for your Tally/Genicom/TallyGenicom printer
• Access to one national call centre - one telephone number to call for all your service and support requirements
• Internet call logging available
• Continued reassurance of TallyGenicom's support for a further 12 months*

To start your cover, contact our Call Centre on 0870 873 1522 or email us for further information.

We look forward to welcoming you twelve months of peace of mind printing, courtesy of TallyGenicom.

*TallyGenicom Support Packs Extended Warranty - 3 Years

All printers that are supplied with a standard on site warranty can be upgraded to a three year onsite warranty. Extended warranty should be purchased either with the printer or within 30 days of purchasing the printer. Extended warranty can be purchased directly from TallyGenicom or from your preferred supplier, contact our Call Centre on 0870 873 1522 or email us for further information.

Don't leave it too late...

It's Better to be Prepared for the Unexpected.

Take Out Reduced Rate Maintenance Cover Today.